Tutkimuksia käyttäjätiedosta tuotekehityksessä 

Hasu, M. (2001). Critical transition from developers to users. Academic dissertation. 
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Hasu, M., Keinonen, T., Mutanen, U.-M., Aaltonen, A., Hakatie, A., & Kurvinen, E. 
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Hyppönen, H. (2004). Tekniikka kehittyy, kehittyvätkö palvelut? Tapaustutkimus 
	kotipalvelujen kehittymisestä teknologiahankkeessa. Helsinki: Stakes 
	tutkimuksia.
Hyysalo, S. (2004). Uses of innovation. Wristcare in the practices of engineers and 
	elderly. Academic dissertation. Helsinki: Department of Education.
Kotro, T. (2005). Hobbyist knowing in product development - desirable objects and 
	passion for sports in suunto corporation. Academic dissertation. Helsinki: 
	National Consumer Research Center and University of Art and Design Helsinki.
Miettinen, J. Lehenkari, M. Hasu & J. Hyvönen (1999) Osaaminen ja uuden luominen 
	innovaatioverkoissa. Tutkimus kuudesta suomalaisesta innovaatiosta. Vantaa: 
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Miettinen, R., Hyysalo, S., Lehenkari, J., & Hasu, M. (2003). Tuotteesta työvälineeksi? 
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Pollock, N., Williams, R., & Procter, R. (2003). Fitting standard software packages to 
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Williams, R., Slack, R., & Stewart, J. (2005). Social learning in technological innovation - 
	experimenting with information and communication technologies. Cheltenham: 
	Edgar Algar Publishing.

  Tuotekehittäjien käyttäjiä koskevien oletusten jalostaminen  

Akrich, M. (1995). User representations: Practices, methods and sociology. In A. Rip, T. 
	J. Misa & J. Schot (Eds.), Managing technology in society, the approach of 
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Cooper, A. (2004). Inmates are running the asylum - why high-tech products drive us 
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Hyysalo, S. (2006). Practice bound imaginaries in automating the safety of the elderly. 
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Kyttä, M., & Kaaja, M. (Eds.). (2001). Vuorovaikutteisen suunnittelun ja ympäristön 
	tutkimuksen metodipaketti. Espoo: Yhdiskuntasuunnittelun tutkimus ja 
	koulutuskeskus YTK.
Williams, R., Slack, R., & Stewart, J. (2005). Social learning in technological innovation - 
	experimenting with information and communication technologies. Cheltenham: 
	Edgar Algar Publishing.

 Tuotekehittäjien ja käyttäjien välinen yhteistyö  

Buur, J., & Bagger, K. (1999). Replacing usability testing with user dialogue - how a 
	danish manufacturing company enhanced its product design process by 
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	business and workplace realities. Cambridge, MA: MIT Press.
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	participatory design. Scandinavian Journal of Information Systems, 14(2), 9-30.
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	software development. Gothenburg: Göthenburg university.
Hyysalo, S., & Lehenkari, J. (2002). Contextualizing power in collaborative design. In T. 
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Hyysalo, S., & Lehenkari, J. (2003a). An activity-theoretical method for studying user-
	participation in is design. Methods of Information in Medicine, 42(4), 398-405.
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von Hippel, E. (2005). Democratizing innovation. Cambridge, MA: MIT Press.

 Havainnointi ja sen analysointi  	

Benyon, D., Turner, P., & Turner, S. (2005). Designing interactive systems - people, 
	activities, contexts, technologies. London, UK: Addison-Wesley
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	systems. San Francisco: Morgan Kaufmann  Publishers.
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	London: Springer.
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	Learning.
Karasti, H. (2001). Increasing sensitivity towards user practice in systems design. 
	Academic dissertation. Oulu: University of Oulu, Department of informatics.
Wolcott, H. (1999). Ethnography, a way of seeing. Walnut Creek, CA: AltaMira Press.

Haastattelumenetelmät 

Alkula, T., Pöntinen, S., & Ylöstalo, P. (1994). Sosiaalitutkimuksen kvantitatiiviset 
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Eskola, J., & Suoranta, J. (1998). Johdatus laadulliseen tutkimukseen. Tampere: 
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Strauss, A., & Corbin, J. (1990). Basics of qualitative research. London: Sage.

 Artefaktianalyysi

Beyer, H., & Holtzblatt, K. (1998). Contextual design: Defining customer centered 
	systems. San Francisco: Morgan Kaufmann  Publishers.
Brand, S. (1994). How buildings learn: What happens after they're built. New York, NY: 
	Viking.
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Habraken, N. J. (1998). The structure of the ordinary. Form and control in built 
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Parkkinen, J. (2005). Www-palvelun käytön seuraaminen palvelinlokeista. 
	http://www.adage.fi/artikkelit/www_palvelun_kayton.html.

 Julkaistun tiedon etsintä	  

Alaterä, A., & Halttunen, K. (2002). Tiedonhaun perusteet - osa lukutaitoa. Helsinki: BTJ 
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Katzer, J., Cook, K. H., & Crouch, W. W. (1998). Evaluating information. Boston, MA: 
	McGraw-Hill.
Large, A., Lucy, T., & Hartley, R. J. (1999). Information seeking in the online age: 
	Principles and practice. London: Bowker.

 Käytettävyys ja ihminen-kone vuorovaikutus (CHI) 

Dix, A., Finlay, J., Abowd, G. D., & Beale, R. (2004). Human-computer interaction. Third 
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Dumas, J. S., & Redish, J. C. (1999). A practical guide to usability testing rev. Ed. 
	Bristoll: Intellect.
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Kalimo, A. (Ed.). (1996). Graafisen käyttöliittymän suunnittelu, opas ohjelmistojen 
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Rubin, J. (1994). Handbook of usability testing: How to plan, design, and conduct 
	effective tests. New York: Wiley.
Saukkonen, S., Kuutti, K., Jokela, T., Abrahamsson, P., Välikangas, J., Villman, L., et al. 
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Wiio, A. (2004). Käyttäjäystävällisen sovelluksen suunnittelu. Helsinki: IT Press, Edita.


Mallien ja prototyyppien rakentaminen	
 


Ehn, P., & Kyng, M. (1991). Cardboard computers:  Mocking-it-up or hands-on the 
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Ehn, P., & Sjogren, D. (1991). From system descriptions to scripts for action. In J. 
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Schrage, M. (2000). Serious play - how the world's best companies simulate to 
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Säde, S. (1996). Modelling the design and the user interface of smart products. In T. 
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Säde, S. (2001a). Cardboard mock-ups and conversations studies on user-centered 
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Säde, S. (2001b). Towards user-centered design: Method development project in a 
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Käyttäjien tutkimuksen suuntauksia, psykologiaa ja sosiologiaa	
 

Arminen, I., & Raudatkoski, S. (2003). Tarjoumat ja tietotekniikan tutkimus. Sosiologia, 
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Strauss, A. L. (1993). Continual permutations of action. New York: Aldine de Gruyter.
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Vygotski, L. S. (1982). Ajattelu ja kieli (K. Helkama & A. Koski-Jännes, Trans.). Helsinki: 
	Weilin+Göös.


Teknologian käyttöönotto, kotouttaminen ja arviointi	
 

Hyysalo, S. (2006). The role of learning-by-using in the design of healthcare 
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Pantzar, M. (1996). Kuinka teknologia kesytetään - kulutuksen tieteestä kulutuksen 
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Tuotekehitysprosessit ja suunnittelutyö

Abrahamsson, P., Salo, O., Ronkainen, J., & Varsta, J. (2002). Agile software 
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Lawson, B. (1997). How designers think - the design process demystified. 3rd rev. Ed. 
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	McGraw-Hill, Inc.

Teknologian vaikutukset, etiikka ja vastuut 

Heiskanen, E. (2004a). Voiko ympäristön pelastaa teknologian avulla? In E. Heiskanen 
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Perrow, C. (1999). Normal accidents. Living wih high-risk technologies. Princeton, NJ: 
	Princeton University Press.
Unger, S. (1994). The responsible engineer, 2nd ed. New York: John Wiley.


Markkinointi ja liiketoimintastrategia

Kotler, P. (1988). Marketing management. Engelwood Clifs, NJ: Prentice Hall.
Kotler, P., & Armstrong, G. (2004). Principles of marketing 10th edition. Upper saddle 
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	innovation. Boston, MA: Harvard Business School Press.
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Urban, G., & Hauser, J. R. (1993). Design and marketing of new products. 2 ed. 
	Englewood Cliffs, N.J: Prentice-Hall.

Käyttäjäkeskeisen suunnittelun laajoja metodipaketteja

Benyon, D., Turner, P., & Turner, S. (2005). Designing interactive systems - people, 
	activities, contexts, technologies. London, UK: Addison-Wesley.
Beyer, H., & Holtzblatt, K. (1998). Contextual design: Defining customer centered 
	systems. San Francisco: Morgan Kaufmann  Publishers.
Kuniavsky, M. (2003). Observing the user experience. A practitioner's guide to user 
	research. San Francisco: Morgan Kaufman Publishers.
Poulson, D., Ashby, S., & Richardson, S. (Eds.). (1996). Userfit - a practical handbook 
	on user-centered design for assistive technology: EC Tide Consortium.
Preece, J., Rogers, Y., & Sharp, H. (2002). Interaction design - beyond human 
	computer interaction. Hoboken, NJ: John Viley & Sons.